Takamiya Group Global Privacy Policy
Takamiya Co., Ltd. (“Takamiya”) and its group companies (collectively, the “Takamiya Group” or “we”) will strive to carefully handle:
-personal information (meaning the personal information as defined by applicable national laws and regulations.);
that may be provided to us by our customers, business partners, shareholders, employees, etc. (collectively, “you”) and thereby protect your privacy.
The definitions and interpretations of the terms used in this Takamiya Group Global Privacy Policy (this “Global Policy”) shall be in accordance with the laws, guidelines, and other regulations regarding the protection of personal information in the applicable countries, except as otherwise defined or interpreted in this Global Policy.
Furthermore, the Takamiya Group as defined in this Global Policy shall mean the corporations specified in Sections “10. Special provisions based on the Personal Information Protection Law (3)②” below.
1.Compliance with Related Laws, Regulations, Guidelines, etc.
The Takamiya Group will lawfully and properly handle personal information in compliance with the Act on the Protection of Personal Information (the “Personal Information Protection Act”) and other related laws and regulations, relevant guidelines prescribed by the Personal Information Protection Commission, and the like, as well as in compliance with this Global Policy.
2.Acquisition of Personal Information
The Takamiya Group will acquire your personal information by lawful and proper means.
3.Purposes of Use of Personal Information
The Takamiya Group will use your personal information within the scope necessary to achieve the following purposes of use and will not use your personal information for any other purpose, unless you have given us your consent to do so, or unless otherwise prescribed in applicable laws or regulations.
(1)Personal information concerning customers
•To make responses to inquiries and consultations received from customers
•To ship catalogs, goods, etc. and carry out related business activities
•To manufacture goods, engage in rental business, or provide services such as designing of contracted work, construction work or temporary facility work, and transportation services
•To provide information concerning the Takamiya Group’s goods and services
•To provide after-sales services and support in relation to goods and services
•To conduct billing or refunds, etc. of purchase prices and carry out related administrative work
•To improve the quality of telephone responses and prevent problems
•To conduct surveys, questionnaire analyses and marketing activities for the development of products and improvement of services
•To otherwise process administrative work to properly and smoothly perform transactions with customers
(2)Personal information concerning business partners
•To be used for purchases of goods and services and to carry out related administrative work
•To be used for payments or refunds, etc. of purchase prices and carry out related administrative work
•To carry out other administrative work in relation to the performance of agreements
•To improve the quality of telephone responses and prevent problems
•To conduct surveys, questionnaire analyses and marketing activities for the development of products and improvement of services
•To carry out administrative work of preparing payment records, etc. that are to be prepared in accordance with the laws and regulations
•To otherwise process administrative work to properly and smoothly perform transactions with business partners
(3) Personal information of shareholders
•To manage the status of shareholders and carry out business activities related to shares
•To provide information and services to shareholders
•To conduct surveys and questionnaire analyses, etc. necessary for promoting and improving public relations and investor relations activities
•To carry out administrative work of preparing payment records, etc. that are to be prepared in accordance with the laws and regulations
(4) Personal information of job applicants
•To provide information to applicants in employment/recruitment activities and conduct personnel and safety management and related business activities after the hiring of applicants
•To conduct questionnaire analyses, etc. concerning hiring status
(5) Personal information of employees
•To carry out business activities related to personnel and labor management
•To carry out business activities pertaining to safety management and employee welfare
•To conduct surveys and questionnaire analyses to improve the working environment
•To otherwise carry out procedures and communications, etc. that may be necessary pursuant to applicable laws and regulations or in our business activities
(6)Personal information pertaining to related parties other than those listed above
•To process administrative work in relation to improving the quality of telephone responses and preventing problems
•To conduct statistical surveys, questionnaire analyses and marketing activities for the development of products and improvement of services, and carry out business activities such as the provision of information concerning goods and services
•To perform agreements and otherwise process administrative work to properly and smoothly perform transactions with related parties
4. Disclosure and Provision of Personal Information to Third Party
The Takamiya Group will not, without good cause, disclose and provide personal information to any third party except with the consent of the subject individual, or as provided by law or otherwise.
5.Management of Personal Information and Personal Data
(1) Ensuring data accuracy
The Takamiya Group will maintain your personal data in an accurate and up-to-date state, within the scope necessary to achieve the purposes of use thereof, and will strive to erase such personal data when it is no longer necessary for us to use the same.
(2) Safety management measures
We will strive to further develop internal regulations and take safety measures within the Takamiya Group so as to prevent and correct any unauthorized access to, divulgation or loss of, or damage to, your personal data.
Our safety management measures are specifically set forth in our separate Regulations for Handling of Personal Information and Specific Personal Information, the outline of which is as follows:
(Development of basic guidelines for protection of personal information)
To ensure the proper handling of personal data, we have developed these basic guidelines regarding matters such as compliance with relevant laws, regulations and guidelines, etc. and contact places that will handle the questions and complaints received.
(Organizational safety-management measures)
In addition to establishing managers who are responsible for the handling of personal data, we have developed a system to report and communicate, to the respective managers, any fact or sign of violation of the Personal Information Protection Act or our Regulations for Handling of Personal Information and Specific Personal Information, whenever such fact or sign is recognized.
We regularly conduct self-inspections, and cause other departments and outside parties to conduct audits, of personal data handling statuses.
(Personnel safety-management measures)
We regularly provide training to employees regarding matters to be noted in relation to the handling of Personal Data.
Matters pertaining to confidentiality of personal data are as set forth in our respective work rules.
(Physical safety-management measures)
In areas where personal data are being handled, we take measures to restrict employees’ room entries/exits, and the carrying in of any equipment, etc., as well as to prevent any viewing of personal data by any unauthorized person.
We take measures to prevent any theft or loss, etc. of equipment, electronic media and documents, etc. that handle personal data, as well as measures to ensure that personal data is not easily known when such equipment, electronic media, etc. is being carried, including when moving the same within our business sites.
(Technical safety-management measures)
We implement access control to restrict the scopes of the persons in charge of handling personal data and the personal information files, etc. to be handled by them.
We have introduced a system to protect our information systems that handle personal data from any unauthorized access by an outside party or from any unauthorized software.
(3) Supervision of employees
When allowing our employees to handle your personal data, we will cause all of such employees to be thoroughly aware of the proper handling of personal information and properly educate them, and exercise necessary and appropriate supervision over them.
(4) Supervision of entrustees
In the event of entrusting the handling of your personal data, we will select, as our entrustee, a partner company that takes appropriate safety management measures, and we will exercise necessary and appropriate supervision over such entrustee.
6.Improvement Measures
The Takamiya Group will strive to accurately deal with changes in the social environment involved in the handling of personal information. We will also strive to improve our various internal regulations, including this Global Policy, such as by making changes, modifications or supplementations thereto whenever necessary.
7.Processing of Complaints
If you have any complaints regarding our handling of personal information (including any complaint you may have regarding our acceptance or other handling of your statement of dissatisfaction concerning the measures taken by the Takamiya Group in respect of your Request for Disclosure, Etc.), please contact us at the contact points listed in below. We will strive to properly and promptly process any complaint received. Telephone calls are accepted at the respective contact points from 9:00 a.m. until 5:30 p.m. (but not on Saturdays, Sundays, national holidays and non-business days of Takamiya).
Takamiya Co., Ltd.
Grand Front Osaka Tower-B Bldg. 27F
3-1, Ofuka-cho, Kita-ku, Osaka
Attn: General Manager of Legal & Compliance Office, Corporate Management Division
TEL:06-6375-8815
8.Regarding Cookies
We use cookies collected on our websites（the ”Websites”） in accordance with our Cookies Policy.
9.SSL (Secure Socket Layer)
The Takamiya Group has obtained a secure seal that certifies the encrypted communications of information between the web server of this Website and the browser which you are using. Accordingly, SSL (Secure Socket Layer) is applied to such communications, and any personal information which you may enter on the pages that handle personal information on this Website, which start with the URL “https,” will be communicated to us in an encrypted format.
10. Special provisions under the Personal Information Protection Act
The handling of personal information(meaning the information defined in Article 2 of the Act on the Protection of Personal Information; and
- specific personal information (meaning the information defined in Article 2, Paragraph 8 of the Act on the Use of Numbers to Identify a Specific Individual in the Administrative Procedure) in accordance with the Personal Information Protection Act shall be governed by the provisions of 1. through 9. above and this section.
(1)Provision of Personal Data to Third Parties
As a general rule, the Takamiya Group will not disclose or provide to a third party any personal data received from you, unless:
•we have obtained your prior consent to do so
•the given circumstances fall under any of the exceptions provided for in Article 27, Paragraph 1, Items (i) through (iv) of the Personal Information Protection Act; or
•the given circumstances fall under any of the provisions of Article 27, Paragraph 2 (relating to opting out (excluding, however, any special care-required personal information)), or Article 27, Paragraph 5, Items (i) through (iii) (relating to outsourced handling, succession to business, and shared use, of personal data) of the Personal Information Protection Act
(2)Entrustment of Personal Data Handling
To promote our business activities in a smooth manner and provide you with services of a higher quality, we may entrust the handling of your personal data to a partner company (Article 27, Paragraph 5, Item (i) of the Personal Information Protection Act); provided, however, that such entrustment of the handling of personal data will be limited to the minimum extent necessary to carry out the entrusted work.
(3)Shared Use of Personal Data
To provide you with services of a higher quality by utilizing cooperation among the Takamiya Group companies hereunder, we will share the use of personal data in the manner described below. With regard to any shared use, etc. of personal data with Takamiya’s foreign group companies, etc., such personal data will separately be handled in a lawful and appropriate manner in accordance with the provisions of the Personal Information Protection Act and other relevant laws and regulations, etc.; provided, however, that the foregoing does not apply to any specific personal information, as this will not be subject to shared use.
①Items of personal data to be subject to shared use
•Your attribute information (name, address, place of employment, department, title, etc.)
•Your contact information (telephone number, email address, facsimile number, etc.)
•Your transaction history
② Scope of parties for shared use
Takamiya Co., Ltd. and its subsidiaries AOMORI ATOM Co., Ltd, ECO-TRY Co., Ltd, CADIAN Co., Ltd, TOTAL TOSHISEIBI Co., Ltd, HIRAMATSU Co., Ltd, NAKAYA KIZAI Co., Ltd, IWATA Co., Ltd, YAME KAISEI Co., Ltd and NIKKEN LEASE Co., Ltd.
③ Purposes of use by parties for shared use
For the same purposes as set forth in Section “3. Purposes of Use of Personal Information” above.
④Name of person responsible for management of such personal data
Takamiya Co., Ltd.
Grand Front Osaka Tower-B Bldg. 27F
3-1, Ofuka-cho, Kita-ku, Osaka
Attn: General Manager of Legal & Compliance Office, Corporate Management Division
TEL:06-6375-8815
(4)Our Responses to your Requests for Disclosure, etc.
①Method of making requests for disclosure, etc.; method of replying
(a)Method of making requests for disclosure, etc.
If either you or your agent wishes to make a request for notification regarding the purposes of use, or a request for disclosure, correction, supplementation, deletion, suspension of use, suspension of provision to third parties, or the like, in respect of your personal information retained by us (a “Request for Disclosure, Etc.”), please mail the documents, etc. necessary for making such request, as specified in “(2) Documents necessary for making a Request for Disclosure, Etc.,” to the respective contact points listed Sections “7.Processing of Complaints”.
* Please mark the envelope with the wording “Containing Documents Relating to Request for Disclosure, Etc.” in red characters. Please be advised in advance that we do not accept any Request for Disclosure, Etc. which is made by telephone, email, facsimile, or a visit to any company.
② Method of replying
We will properly respond to each Request for Disclosure, Etc. in accordance with applicable laws, regulations, etc., within a reasonable period pursuant to the Takamiya Group’s internal regulations (as a general rule, within two (2) weeks; however, a period of approximately thirty (30) days may be required if considerable time is necessary for us in responding to a request consisting of many items, or a complicated request, etc.).
After receiving a Request for Disclosure, Etc., we will reply to such request either in writing or in the form of an electromagnetic record, within the aforementioned reasonable period, by way of restricted-recipient registered mail (special type), sent to the address specified on the request form.
Even if your agent makes a Request for Disclosure, Etc. on your behalf, our reply to such request will be mailed via the method above, by designating you (the data subject), regarding whom such Request for Disclosure, Etc. has been made, as the recipient of the mail. However, in the case of a Request for Disclosure, Etc. made by your statutory agent, we will reply to your statutory agent.
It should be noted that, if the information regarding which you intend to make a Request for Disclosure, Etc. does not fall under the “retained personal data” as defined in Article 2, Paragraph 7 of the Personal Information Protection Act, you will not be permitted to make such Request for Disclosure, Etc.
③ Documents necessary for making a Request for Disclosure, etc.
In making a Request for Disclosure, Etc. as set forth in (1) above, you must print out a prescribed form as shown in (a) below and fill out all necessary items therein, and mail such form, attaching thereto your identification documents for personal identification as shown in (b) below, and the prescribed fees as shown in (c) below (such fees must be paid when you make a request for notification of the purposes of use, or a request for disclosure).
(a)Prescribed forms
•Any request for disclosure: “Request for Disclosure of Retained Personal Data”
•Any request for correction, supplementation or deletion: “Request for Disclosure of Retained Personal Data”
•Any request for suspension of use, erasure, or suspension of provision to third parties: “Request for Suspension of Use of Retained Personal Data”
•Any request for notification of purposes of use: “Request for Notification of Purposes of Use of Retained Personal Data”
•“Power of Attorney”
(b)Personal identification documents
•An identification document with a photo of your face (one of the following documents must be attached):
A copy of your driver’s license, passport, residence card, My Number Card, or the like
•Identification documents without a photo of your face (two of the following documents must be attached):
A copy of your health insurance card, resident record (a copy issued within the last three (3) months), pension book, or the like
* An identification document must be issued by a public organization, such as the national government or the relevant local government, and must be within the effective period of use thereof.
(c)Fees
You must pay fees if you are making a request for notification of purposes of use or a request for disclosure.
JPY 800 must be paid for each request form. Please pay such fees by enclosing the equivalent amount of postage stamps. For details of the fees involved, please see the “Matters to be Noted” section specified in the “Request for Notification of Purpose of Use of Retained Personal Data” and the “Request for Disclosure of Retained Personal Data” forms.
In making a Request for Disclosure, Etc., you will not be required to pay any fees for any request for notification of purposes of use, or any request for disclosure. However, you must pay the postage necessary in making such request to the relevant group company.
④Decisions on Disclosure, etc. or Non-Disclosure, etc.
In making our decision regarding each Request for Disclosure, Etc. received, we will take into account factors such as whether the request concerned: (a) fulfills legal requirements; (b) does not involve any procedural flaws; and (c) is made in relation to information falling under “retained personal data.”
Upon completing all or part of our measures taken in respect of your Request for Disclosure, Etc., or upon reaching a decision that we are unable to comply with your Request for Disclosure, Etc., we will mail you our reply to such effect without delay. Please be advised in advance that any fees which you have already paid will not be refunded even if we are unable to comply with your request for notification of the purposes of use or your request for disclosure.
⑤ Purposes of use of personal information acquired in connection with any Request for Disclosure, etc.
Your personal information contained in any of the forms shown in ①(a) above will only be used to the extent necessary for us to process our responses to the relevant Request for Disclosure, Etc. received from you (namely, in carrying out investigations concerning the relevant Request for Disclosure, Etc., confirming your identity or the identity of your agent, and replying to such request).
11. Special provision under GDPR and CCPA
Our GDPR Privacy Policy supersedes this Global policy with respect to the treatment of personal data concerning data subjects in the Member States of the European Union and the three EEA/EFTA countries Iceland, Liechtenstein, Norway and the United Kingdom and;
― Our CCPA Privacy Policy supersedes this Global policy with respect to the handling of personal information regarding California residents in the United States of America.
12.Revision of this Global Policy
We will comply with the laws, regulations, etc. that apply to the handling of personal information and suitably review the details of this Global Policy, and we may amend this Global Policy whenever necessary. In such case, this Global Policy after amendment will apply starting from the day on which such revised version is made public.
Takamiya Group Global Privacy Policy
Established on May 29, 2017
Revised on April 1, 2019
Revised on April 1, 2022
Revised on April 1, 2023
Revised on April 1, 2025
Cookies Policy
This cookie policy (this “Cookie Policy”) describes the cookies used in connection with the websites (the “Websites”) managed by Takamiya Co., Ltd. (“we”, “us” or “our”).
We use cookies and other similar mechanisms (collectively, “cookies”) to collect data of the users of the Websites (“you” or “your”) while you are browsing the Websites in order to distinguish you as a user for the duration of your visit (“session cookie”) and when you return to the Websites (“persistent cookie”).
1.What Is a Cookie?
A cookie is a small file stored on your browser or computer hard drive, which is used to collect data about your interactions with websites, such as browser type, operating system, IP address, and browsing dates and times. Cookies do not collect any data from your computer or access your personal files.
2.What Kind of Cookies Do We Use?
We use different types of cookies, including:
• Strictly Necessary Cookies
These cookies enable you to navigate the Websites. They are necessary for the Websites to function and cannot be switched off in our systems. They are usually only set in response to your actions that amount to requests for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Websites will not work in such case.
• Functional Cookies
These cookies enhance the functionality and personalization of the Websites by storing your preferences. They may be set by us or by third-party providers of services we have added to the Websites. If you do not allow these cookies, some or all of these services may not function properly.
• Performance Cookies
These cookies improve the performance of the Websites and provide you with a better user experience.
We use Google Analytics, a service of Google, to collect information about how people use the Websites. Google Analytics stores information about what pages you visit, how long you are on the sites, how you got there, and what you click on, etc. This information cannot be used to identify who you are. We receive the analysis results from Google and determine how you use the Websites therefrom. Such information is managed by Google in accordance with its privacy policy. Please visit the following Google websites to obtain further information regarding how Google uses cookies.
How Google uses data when you use our partners’ sites or apps:
https://policies.google.com/technologies/partner-sites?hl=en-GB
• Targeting Cookies
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
3.Expiration
Session cookies may be stored on your browser or computer hard drive for as long as you keep such browser active, and persistent cookies may be stored on your browser or computer hard drive for a longer period.
4. First-Party/Third-Party Cookies
Generally, cookies are placed on your device by the website you visit (“first-party cookies”) or by third parties providing services such as advertising (“third-party cookies”).
We use the following third-party cookies on the Websites.
5.How Do You Manage Cookies?
You can manage your cookie settings on your internet browser. More information is available here:
・Google Chrome users:
https://support.google.com/chrome/answer/95647?hl=en
・Microsoft Edge users:
https://support.microsoft.com/en-gb/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd
・Mozilla Firefox users:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
・Safari users:
https://help.apple.com/safari/mac/8.0/?lang=en#/sfri11471
You can also withdraw your consent to the use of cookies at any time by deleting your cookies via your internet browser settings.
You can manage your cookie settings at the “Opt-Out” link in the table in section 4 above.
If you block the use of cookies, some services and functionalities might not be available to you.
6.Changes to this Cookie Policy
We reserve the right to modify this Cookie Policy at any time. When we make changes, we will revise the “Last Updated” date at the bottom of this Cookie Policy, and any change will be effective immediately upon posting. When we make changes to this Cookie Policy, we will appropriately inform you in advance where such changes impact your rights as a user of the Websites or where required by law, for example by posting a notice on the Websites. However, your continued use of the Websites following the posting of changes will constitute your acceptance of such changes. We encourage you to review the applicable version of this Cookie Policy whenever you use the Websites.
7.More Information
If you have any questions regarding the information in this Cookie Policy, you may contact us at the following addresses:
Grand Front Osaka Tower-B Bldg. 27F
3-1, Ofuka-cho, Kita-ku, Osaka
Attn: General Manager of Legal & Compliance Office, Corporate Management Division
TEL:06-6375-8815
For information on how we process your personal data, please see our Global Privacy Policy.
Cookie Policy
Established on April１, 2023
Revised on April 1, 2025
GDPR Privacy Policy
Takamiya Co., Ltd. (“we”,”us” or “our”) processes your personal data collected in the context of sales and rental of temporary equipment, planning and drawing of temporary construction services (collectively, our “Services”) in accordance with the General Data Protection Regulation and equivalent laws of the United Kingdom of Great Britain and Northern Ireland (the “UK”) (the “GDPR”) and the GDPR Privacy Policy (the “Policy”). This Policy is applicable only to personal data concerning data subjects (“you” or “your”) in the member states of the European Union and the three EEA/EFTA states – Iceland, Liechtenstein and Norway (collectively, the “EU”) and the UK.
1. Contact Point
Takamiya Co., Ltd. is responsible for your personal data as a data controller. If you have any question or would like to uphold your rights, please contact us at the contact point listed in below.
Grand Front Osaka Tower-B Bldg. 27F
3-1, Ofuka-cho, Kita-ku, Osaka
Attn: General Manager of Legal & Compliance Office, Corporate Management Division
TEL:06-6375-8815
2. Categories of personal data we collect
We collect and process the following personal data in the context of our Services.
(1) Information You Provide
•Name
•Professional affiliation
•Occupation
•Address
•Telephone number
•E-mail address
(2) Information We Collect Automatically
•IP addresses
•Cookie information (and similar technologies, hereafter “cookies”)
•Website access history.
To learn more about our use of cookies or similar technology please check our Cookies Policy.
You are required to provide us with certain personal data when you receive our Services. Personal data that is mandatory is indicated in the relevant forms. We are not able to provide our Services to you if such data is not provided.
3. How we use your personal data
We use personal data for the following purposes:
(1) Personal information concerning customers
•To make responses to inquiries and consultations received from customers（The lawful basis：(3)b）
•To ship catalogs, goods, etc. and carry out related business activities（The lawful basis：(3)b, c）
•To manufacture goods, engage in rental business, or provide services such as designing of contracted work, construction work or temporary facility work, and transportation services（The lawful basis：(3)b, c）
•To provide information concerning the Takamiya Group’s goods and services（The lawful basis：(3)b, c）
•To provide after-sales services and support in relation to goods and services（The lawful basis：(3)c）
•To conduct billing or refunds, etc. of purchase prices and carry out related administrative work（The lawful basis：(3)c）
•To improve the quality of telephone responses and prevent problems（The lawful basis：(3)b）
•To conduct surveys, questionnaire analyses and marketing activities for the development of products and improvement of services（The lawful basis：(3)a, b）
•To otherwise process administrative work to properly and smoothly perform transactions with customers（The lawful basis：(3)b, c）
(2) Personal information concerning business partners
•To be used for purchases of goods and services and to carry out related administrative work （The lawful basis：(3)c）
•To be used for payments or refunds, etc. of purchase prices and carry out related administrative work（The lawful basis：(3)c）
•To carry out other administrative work in relation to the performance of agreements（The lawful basis：(3)c）
•To improve the quality of telephone responses and prevent problems（The lawful basis：(3)b）
•To conduct surveys, questionnaire analyses and marketing activities for the development of products and improvement of services（The lawful basis：(3)a, b）
•To carry out administrative work of preparing payment records, etc. that are to be prepared in accordance with the laws and regulations（The lawful basis：(3)c, d）
•To otherwise process administrative work to properly and smoothly perform transactions with business partners（The lawful basis：(3)b, c）
(3)We process your personal data in the following cases in accordance with applicable laws and regulations:
a. where you consent thereto;
b. where necessary for our legitimate interests in providing you with appropriate services and products;
c. where necessary for the performance of a contract to which you are a party; or
d. where we have a legal obligation.
We do not make decisions that may affect you legally or in a similarly significant manner based solely on automated processing.
4. How we share your personal data
We may share your personal data with the following recipients:
(a) Any of our Group Companies; and
(b) Our service providers that provide services on our behalf, such as tech vendors who support our websites and other business systems, operational companies such as delivery couriers, and payment services providers who help us process your payments. Our service providers are located in Japan, Vietnam, Korea and the Philippines.
5. International data transfers
The third parties to which we transfer your personal data in order to provide our services (please see “4.How we share your personal data” above), are located in Japan, Vietnam, Korea and the Philippines and The United States. Japan , Korea and the United States (commercial organisations participating in the EU-US Data Privacy Framework and the UK-US Data Bridge) is recognized by the European Commission as providing an adequate level of data protection. Our data transfers to Vietnam and the Philippines and the United States (commercial organizations not participating in the EU-US Data Privacy Framework and the UK-US Data Bridge) are subject to standard data protection clauses adopted by the EU Commission and/or the UK government under Article 46 Paragraph 2 of the GDPR.
For further information, including obtaining a copy of the documents used to protect your personal data, please contact us in writing at the postal address listed in Contact Point above.
6. Data retention
We retain your personal data only for the required period in accordance with the terms and conditions of each service. In addition, we retain personal information for its relevant business purposes, security, compliance with laws and regulations, settlement of disputes and processing of complaints within the scope consistent with the Policy and permitted by applicable laws and regulations.
7. Your rights
Under the GDPR you have the right to ask us: for a copy of your personal data; to correct or delete your personal data; to restrict (stop any active) processing of your personal data; and to send you a copy of your personal data you have provided to us in a structured, machine readable format. In addition, you can object to the processing of your personal data under certain conditions (for further information, see the section below entitled “8.Your right to object to processing”). Please note that these rights are subject to the exceptions under the GDPR and applicable local laws.
To exercise any of these rights, please contact us in writing at the postal address listed in Contact Point above.
8. Your right to object to processing
You have the right to object at any time to the processing of your personal data which is based on our legitimate interests, including “profiling” (i.e. analyzing or predicting your behavior based on your information). When we process your personal data for direct marketing purposes, you have an absolute right to opt out of such processing.
To exercise this right, please contact us in writing at the postal address listed in Contact Point above.
9. Withdrawing consent
Wherever we rely on your consent in order to process your personal data, you have the right to withdraw that consent at any time. Such withdrawal does not affect the lawfulness of any processing performed pursuant to the consent given prior to the withdrawal.
To exercise this right, please contact us in writing at the postal address listed in Contact Point.
10. Your right to complain to a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular, in the member state of the EU or the UK where you have a habitual residence or place of work or where the alleged infringement of the GDPR took place.
GDPR Privacy Policy
Established on April１, 2023
Revised on April 1, 2025
CCPA Privacy Policy
Takamiya Co., Ltd. (“we”,”us” or “our”) collects and processes your personal data in accordance with the California Consumer Privacy Act (the “CCPA”) and the CCPA Privacy Policy (the “Policy”). The Policy is applicable only to personal information concerning our customers (“you” or “your”) who resides in California, United States of America.
In the Policy, “personal information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Depending on the context, personal data refers to either personal data that has been processed within the past 12 months or personal data that is intended to be processed in the future.
1. Categories of Personal Information We Collect
We may collect and use the following personal information about you.
(1) Identifiers, such as a real name, alias, postal address, online identifier, internet protocol, address, email address, or other similar identifiers.
(2) Commercial information, including products or services purchased, obtained, or considered, or other purchasing histories or tendencies.
(3) Internet or other electronic network activity information, including browsing history, search history, and information regarding an interaction with an internet website, application, or advertisement.
(4) Professional or employment-related information.
2.Sources of Personal Information
We have collected your personal information listed above from the following categories of sources:
•Directly from you, with respect to both online and offline interactions you may have with us.
•From third parties, such as business partners, service providers and publicly available resources where relevant.
3. How We Collect and Use your Personal Information
We collect and use personal information for the following purposes:
(1) Customer’s personal information
•To make responses to inquiries and consultations from customers
•To ship catalogs, goods, and services and carry out other related activities
•To provide services such as manufacturing, rental, or subcontracting, construction or temporary facility, and transportation, etc.
•To provide information about goods and services of us and our group companies(the “Takamiya Group”)
•To provide customer support about goods and services
•To conduct billing or refunds and other related administrative work
•To improve telephone service quality and prevent issues
•To conduct surveys, questionnaire analyses and marketing activities for the development of products and improvement of services
•To implement administrative work to properly and smoothly perform transactions with customers
(2) Business partner’s personal information concerning business partners
•To purchase goods and services and other related administrative work
•To do payments or refunds and other related administrative work
•To carry out administrative work to implement agreements
•To improve telephone service quality and prevent issues
•To conduct surveys, questionnaire analyses and marketing activities for the development of products and improvement of services
•To carry out administrative work of preparing payment records, etc. that are to be prepared in accordance with the laws and regulations
•To implement other administrative work to properly and smoothly perform transactions with business partners
4.Disclosure of your Personal Information
We have not disclosed your personal information to third parties in the past twelve (12) months regardless of whether Customers are less than 16 or not.
5. Share and Sell of your Personal Information
We have not shared and sold your personal information to third parties in the past twelve (12) months regardless of whether Customers are less than 16 or not.
6.Storage Period
We periodically review that your personal information is correct and up to date. We also retain your personal information only for the required period in accordance with the terms and conditions of each service. In addition, we retain personal information for its relevant business purposes, security, compliance with laws and regulations, settlement of disputes and processing of complaints within the scope consistent with the Policy and permitted by applicable laws and regulations.
7.Your rights
Under the CCPA, you have the following rights:
(1) The right to know about personal information collected, disclosed, shared or sold
You have the right to request that we disclose the following information to you about our collection and use of your personal information over the past twelve (12) months;
･Categories of personal information we collect;
･Categories of sources of collection;
･Business or commercial purposes for collecting, selling or sharing your personal information;
･Categories of third parties to which we disclose personal information;
･Specific pieces of personal information we collect about you; and
(2) The right to request deletion of personal information
You have the right to request that we delete any of your personal information that we have collected from you. Please note that such right is subject to certain exceptions under the CCPA. When we determine to maintain your personal information after your request, we well inform you of the exception applied to your case.
(3) The to correct inaccurate personal information
If your personal information we hold is inaccurate, you have the right to request that we correct one.
(4) The right to opt-out of the sale of personal information
We have not shared and sold your personal information in the previous twelve (12) months, but, if we decide to do so in the future, we will inform you that your personal information will be shared or sold and that you have the right to opt-out of that sale.
(5) The right to non-discrimination for the exercise of your right.
We do not discriminate against you due to the exercise of any of your rights under the CCPA.
(6) Procedures for request to exercise your rights
If you request to exercise the above rights, please inquire to contact information provided further below in the Policy.
However, please note that, when we process your request, we will need information from you to confirm you are a California resident and to verify your identity.
If you decide to submit a request through an authorized agent, you are required to provide us with a power of attorney directly or via the agent.
8. Contact Point
Takamiya Co., Ltd. is responsible for your personal data. If you have any questions or would like to uphold your rights, please contact us as listed below.
Grand Front Osaka Tower-B Bldg. 27F
3-1, Ofuka-cho, Kita-ku, Osaka
Attn: General Manager of Legal & Compliance Office, Corporate Management Division
TEL:06-6375-8815
CCPA Privacy Policy
Established on April１, 2025
Takamiya Group